November 2, 2020 | yahoo! finance | Speechmorphing branded, human-like speech for human-machine interaction at restaurants improves customer satisfaction amid COVID-19 disruptions SAN JOSE, Calif., (GLOBE NEWSWIRE) — Speech Morphing, Inc., a global AI speech technology company revolutionizing human-machine communications with uniquely branded synthetic voices, announced today that it has been selected as a winner of QSR ...
Presentation by Speech Morphing Illustrating Custom TTS crossing Linguistic Barriers
November 9, 2020 | Twitter | Very cool presentation by @speechmorphing illustrating custom #TTS and how it can cross linguistic barriers; one model can create a single persona that can realize content in multiple languages. #BotAssistConf ...
Perfecting the Voice Experience for Conversational Customer Care
September 14, 2020 | Genesys | Good customer experience requires consistent communication and, at the same time, personalized user interaction that’s relevant to the context and situation. For personalization in today’s customer experience, artificial intelligence (AI) is essential — and text-to-speech plays a crucial part. It should contribute uniquely branded custom voices, personalized call flow ...
AI is Essential in Today’s CX
September 22, 2020 | Twitter | Find out why artificial intelligence (AI) is essential in today’s #CX — and why text-to-speech plays a crucial part from @AppFoundry partner, @speechmorphing. ...
QSR – The 2020 Applied Tech Awards
November 2020 | QSR by Sam Oches | Technology | The foodservice industry has come a long way since its humble beginnings. The flattop grill, deep fryer, and milkshake mixer alone won’t cut it in a modern restaurant. These days, if you don’t have integrated delivery service providers, customer-relationship management platforms, and mobile-order-and-pay capabilities, you ...
Text-to-Speech: Rising Expectations in the Neural Era
April 17, 2020 | Genesys | HAL 9000 has inspired many since 1968. The idea of a communicating computer, functioning as a member of a spacecraft’s crew, was fascinating. And now HAL’s grandchildren are among us: Siri, Google, Cortana and many more. The grandkids aren’t quite as smart as HAL yet, but they’re real and ...
The Tech Ranch Podcast by Audible
April 8, 2020 | Audible on Amazon | Speech Morphing makes custom virtual voices sound real. About the podcast If there’s one thing we can all agree on, it’s that computerized voices are horrible. Some systems do a decent job of blending real voice with digital, such as Cortana, but Jen can’t live in the ...
Speech Morphing Makes Custom Virtual Voices Sound Real @ CES
April 8, 2020 | YouTube | Speech Morphing makes custom virtual voices sound real @ CES ...
Toronto Tech Summit – Speech Morphing speaking about CX in AI
May 24, 2019 | Twitter | Great to see some of our ISV Tech Partners @speechmorphing and @AdaSupport speaking about the Future with #CX in #AI at the @Genesys#TOTechSummit#GenesysLive ...
Need a Personalized Brand Voice? This Platform Lets You Create One Yourself
July 5, 2019 | Twitter | With Smorph, even the smallest business can build a branded voice at an affordable cost. Imagine rolling in a robot caregiver to your eldest family member. You tell them it’s going to be a warm and friendly companion because, from experience, the company behind it has a knack for sounding like ...
Speech Synthesis at Scale for Brands
August 20, 2019 | Twitter | Wrapping up an excellent briefing from @speechmorphing. The lightbulbs are finally going about the importance of expressive #speechsynthesis at scale for brands #VoiceFirst#IntelligentAssistance ...
How the Voice Technology Industry Is Transforming
August 6, 2019 | CMS Wire by Brian Wallace | Voice technology has become part of our daily lives. We walk into our kitchens every morning and tell our smart speakers to read us the headlines, or we make a shopping list via voice command while we are in the middle of cooking dinner. ...
Press Release: Speechmorphing at Voice@CES 2020
Dec. 19, 2019 | GlobeNewswire | Personalized Speech Company, Speechmorphing, to Showcase its Human-like Natural Language Speech Synthesis at Voice@CES 2020 ...
March 30 – April 2, 2020: enterprise CONNECT 2020 – Orlando, FL
One event provides you with the in-depth, objective, vendor-neutral expertise you need: Enterprise ...
Feb. 10-11, 2020: AVIOS Conversational Interaction 2020 – San Jose, CA
The CI Conference delivers top speakers with content you need to know. ...
Jan. 8, 2020 – Voice@CES2020
CES is the world’s gathering place for all those who thrive on the business of consumer technologie ...
Making Voice Your Biggest Brand Opportunity
October 16, 2019 | Genesys | As part of the digital transformation of customer experience, we’re embracing conversational artificial intelligence (AI) and digital voice. After all, voice is the most efficient and natural form of human-machine interaction. According to UK-based Juniper Research, 8 billion digital voice assistants will be in use by 2023. And Gartner ...
The Most Xtraordinary Moments with AppFoundry at Xperience19
June 24, 2019 | Genesys | A moment can be defined as a brief period of time that carries significance. Moments bring people together to share interests, find common value and work together. And the motto at Xperience19 earlier this month in Denver was, “Make Every Moment Count.” Xperience19 brought together Genesys customers, employees and ...
The Do’s and Dont’s of AI From the Toronto Tech Summit
May 28, 2019 | Genesys | Toronto is at odds with the Bay Area — and I’m not just talking about the Toronto Raptors vs. the Golden State Warriors in the NBA Finals 2019. “In the past year, there were more new tech jobs added in the Toronto region than New York City and the ...
Speechmorphing: Enhancing Customer Engagement with Natural, Expressive Voices
December 3, 2019 | CIO Review | With Apple’s Siri, Google’s Now, and Amazon’s Alexa already being a big hit among users, what speech synthesis and voice technology, in general, can achieve in the future is limitless. Speech synthesis—the computer-generated simulation of human speech—has been applicable at the enterprise level for quite a long time ...
Conversational IVR for Intuitive Customer Self-Service
May 20, 2019 | Genesys | Self-service is often the front door that customers go through when they want to engage with your business. But how those customers self-serve is changing rapidly, as artificial intelligence (AI) gets them to their answers faster and machine learning continually improves those answers. And while voice may no longer be the ...
Ensure Your Virtual Agents Speak With Clear Intentions
June 18, 2019 | Genesys | Artificial intelligence (AI) is transforming customer experience. Using Natural Language Processing (NLP), computers understand consumers’ needs and intentions, read their emotional and linguistic cues, and create personalized responses. Intent is an important word in the world of AI. It’s defined as users’ intention based on their inbound inquiries via text or ...
Adding Voice Personalization to Self-Service IVR
March 13, 2019 | Genesys | One of the top customer experience digital transformation strategies is self-service IVR personalization. Thanks to advances in artificial intelligence (AI), machine learning, natural language understanding and speech recognition, we can quickly and more correctly understand a caller’s needs and intent—and apply personalization to our responses. With the increased use ...